Reference

How Your 8o88 Account Is Governed

These terms set out what you agree to when you open and use an account on 8o88 — covering wallet transactions, game access, account conduct, and how we handle disputes.

bKash, Nagad, Rocket wallet rules applyAccount conduct standardsJurisdiction-dependent eligibilityDispute and closure processTerms updated with notice
8o88 How Your 8o88 Account Is Governed
REACH OUR TEAM

How to Contact Us About These Terms

If any part of these terms is unclear, or if you have a question about how a specific rule applies to your account or wallet, reach out directly. We handle terms-related queries through the channels below — provide your registered account details and any relevant transaction reference so we can respond without delay.

Live Chat Open the chat widget from your account dashboard. Share your query and your registered email so our team can pull up your account and terms history.
Email Support Send a detailed message including your account ID and the specific term you are asking about. We aim to reply with a clear written answer for your records.
In-App Help Access the Help section from the mobile app menu. You can submit a terms query directly from there without switching between apps or tabs.
HOW WE MANAGE THIS

Our Approach to Account Fairness and Security

Keeping your account secure and your transactions traceable is how we hold up our side of these terms. Every deposit made through bKash, Nagad, or Rocket is logged with a reference ID that can be matched against your account ledger if a dispute arises. We do not share your account data with third parties outside of what is needed to process your wallet transactions or respond to a verified legal request from a competent authority in an eligible region.

Transaction Logging Every bKash, Nagad and Rocket transaction is recorded with a unique reference. If you dispute a deposit or withdrawal, we cross-check against our payment logs and your account history.
Account Security Your account is protected by OTP verification at login and withdrawal. We recommend you never share your PIN or OTP with anyone, including anyone claiming to represent 8o88.
Data Handling Account data is held securely and used only for the purposes stated in our privacy policy. You can request a summary of what we hold by contacting our support team in writing.
Terms Change Notice When we update these terms, we post the change date prominently and notify you via your registered contact. You always see what changed and when before the new version takes effect.

Common Questions About 8o88 Terms

These questions cover what players most commonly ask when reviewing the terms — from how wallet rules work to what happens when an account is flagged or closed.

These terms apply to anyone who opens or uses an 8o88 account. Access and eligibility depend on local law and the eligible regions we serve — it is your responsibility to confirm you are permitted to use the service under the laws of your own jurisdiction.

Yes — bKash, Nagad and Rocket are supported payment methods. Each transaction is logged with a reference ID. If a transfer does not appear in your wallet, contact support with your bKash or Nagad transaction reference for manual verification.

We post the updated version with a clear change date and notify you through your registered contact. If you continue using your account after that date, you are considered to have accepted the updated terms.

Yes. We may suspend or close an account if we identify conduct that breaches these terms — including providing false registration details, attempting to manipulate account balances, or accessing the platform from a restricted region.

Contact our support team in writing — via email or the in-app Help section — and provide your account ID. We will compile a summary of what we hold and respond through your registered contact details.

For a specific promotion, the promotion's own conditions take precedence over these general terms where the two conflict. Outside of that promotion, these general terms apply in full to your account and all wallet activity.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.